Privacy Policy

Privacy and Cookie Policy

 

SECTION 1 – WHAT WE COLLECT AND WHAT DO WE DO WITH CUSTOMER AND SUPPLIER INFORMATION?

We currently hold information about you that includes:

Personal information (information that is attributable to a specific individual) that we hold on all those that complete the forms:

Name

Address(es)

Telephone number (if provided)

Email address

Date of Birth (for the purpose of establishing that you are over the age of 18)

This information can be stored in one or a number of our systems – Stripe, Breww (our brewery management software), Mailchimp or Xero (our accounting software).

When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our products and other updates however we never pass this information on to any other company except in the circumstances mentioned in section 3.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to arrange an event, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at:

Ferry Ales Brewery

Ferry Ales Brewery, Ferry Hill Farm Lincoln GB LN3 4HU

SECTION 3 – DISCLOSURE

We will only disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – WORDPRESS

Our store is hosted on the WordPress platform.

Your data is stored on a secure server behind a firewall with access limited to authenticated Ferry Ales Brewery employees.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 – COOKIES

This explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences.

What are cookies?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site including the running of our online shop and the management of your ‘basket’. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. This data help us understand and analyze how well the website performs and where it needs improvement.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

Your continued use of our website will be regarded as acceptance of our practices around privacy, personal information and cookies. If you have any questions about how we handle user data and personal information, feel free to contact us.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 10 – TRANSFER OF INFORMATION OUTSIDE THE EEA

Transfer of Your Personal Information and Financial Information Outside of the EEA Please note that from time to time, Ferry Ales Brewery may transfer your personal and/or financial information to other companies in order to perform or improve our services or to help our security, credit risk, age verification or fraud protection activities. As mentioned, elsewhere in this privacy policy we may also send personal information to our logistical and payment partners. By submitting to us your details, you are providing consent to the transfer of your information for the purposes set out in this paragraph. Any transfer of information will take place in accordance with this Privacy Policy and as permitted by law.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer via email or by mail at:

Ferry Ales Brewery

[Re: Privacy Compliance Officer]

Ferry Ales Brewery, Ferry Hill Farm Lincoln GB LN3 4HU.